Exchange with dialogue groups

Rieter maintains a lively exchange with internal and external dialogue groups. In this way, the company ensures the inclusion of diverse viewpoints in corporate management and the creation of long-term value. Openness and transparency are the cornerstones of this dialogue.

The most important stakeholder groups for Rieter are customers, employees, suppliers, the financial community, investors, the local community and NGOs, regulatory authorities and industry associations, universities (research and partnerships), the public and the media.

Customers

Rieter offers its customers state-of-the-art technology to enable them to maintain and expand their competitiveness in a challenging environment. The sales, textile technology, service and customer trainings are in close contact with customers and help them to exploit the full potential of Rieter’s products and systems through knowledge transfer and training. The company continuously conducts targeted Net Promoter Score surveys and develops specific measures to increase customer satisfaction.

Employees

Rieter is an innovative technology leader thanks to the know-how, expertise and passion of its employees. A high level of employee engagement is essential for achieving top performance. In 2024, the company conducted one company-wide PULSE survey based on the Net Promoter Score principle. Values related to corporate culture scored particularly high. As a global company, promoting diversity is a key issue. This includes both cultural and age-related diversity.

Suppliers

Suppliers play a critical role in the implementation of the sustainability strategy. Rieter works with its suppliers to minimize social and environmental risks along the supply chain. Rieter encourages its suppliers to integrate sustainable practices into their production chains by specifying environmental standards and social criteria in its procurement guidelines.

Financial community

Rieter maintains an active dialogue with the financial community to ensure transparency and build trust. To this end, Rieter cooperates with ESG rating agencies and responds to questions from non-governmental organizations on sustainability issues.

The Rieter Group regularly informs shareholders about the course of business through the integrated annual report, the semi-annual report and at the annual general meeting. The company also maintains regular contact with institutional investors holding Rieter shares through roadshows and the Capital Market Day in October 2024. With transparent communication, Rieter strives to achieve a broadly diversified, international shareholder base with a long-term orientation.

Local community and NGOs

At its most important locations, Rieter is one of the largest employers in the respective region, for example in Changzhou (China), Ústí nad Orlicí (Czech Republic), Wing (India) and Winterthur (Switzerland). In these locations in particular, the company is heavily involved in cultural, educational and charitable activities.

Regulatory authorities and industry associations

As a leading company in textile machinery technology, Rieter is an active member of important industry associations such as Swissmem.

Universities – research and partnerships

For decades, Rieter has cooperated with top-class research institutes worldwide in order to further expand its technological leadership. In conjunction with the Johann Jacob Rieter Foundation, Rieter supports an Endowed Professorship for Industrial Artificial Intelligence at the ZHAW School of Engineering in Winterthur (Switzerland). Rieter has a network of partnerships with European universities. The company works with these universities on projects aimed at increasing the recycled content of fine cotton ring spun yarns.

Public and media

Rieter informs the public and the media in a transparent and open manner. The financial media, in particular, play an important role. Daily newspapers are also serviced because of their importance to the local population.